Frequently asked questions
Is the online quote free?
Yes, it's a free indicative estimate. A technical survey, when needed, is £395 and credited in full if you proceed.
How long does an installation take?
A single wall-mounted system is often completed in a day; larger systems take longer. We confirm timings when quoting.
Do I need permission for an outdoor unit?
Flats, listed buildings and conservation areas may need consent. We check before booking.
What guarantee do you give?
A 12-month workmanship guarantee. Manufacturer warranty depends on the equipment and registration.
How often should air conditioning be serviced?
It depends on usage. We'll recommend a frequency based on how hard your system works.
What should I tell you when booking a repair?
The make and model, number of units, any error codes and photos help us arrive prepared.
What are the minimum hire terms?
Standard hire is a minimum of 2 weeks; long-term hire is a minimum of 52 weeks. Rates are weekly plus VAT, with a separate deposit.